I bring clarity through thoughtful questions and collaboration to build better products.
Name: Kyle Miller
Favorite Fruit: Philippine mango
About Me
I started in property management after graduating from Virginia Tech, then made a career pivot into UX. Since then, I’ve led and shipped critical features with Fortune 100 and 500 companies, built a venture-backed startup that raised over $5M, and led an International Airline hackathon, working with executives to solve real-world challenges. My mission is to design experiences that make a positive impact on the world.
Improving account security for 2.9 million users
2nd Largest Credit Union
A large percentage of users had weak security settings, which opened the door to fraud. I helped fix that by showing users where they were vulnerable and guiding them step-by-step to a more secure account.
2nd Largest Credit Union
Deposit Cash at 90k Retail Locations
Led the Retail Cash deposits feature helping to decrease lines in Purto Rico Creadit union branches.
PenFed Credit Union | Mobile App
Decreased call center volume by 20%
Led design for Upcoming Transactions, showing upcoming payments, bills, or recurring transactions.
Increased mobile deposits by 30%
Capital One | Mobile App
Decreased mobile check scan fail rates by 30% by creating clearer instructions for the customer when taking a picture of their check.
Co-founded a venture-backed company that increased mobile business sales by 65%
Capital One | Mobile App
