I bring clarity through thoughtful questions and collaboration to build better products.
Name: Kyle Miller
Favorite Fruit: Philippine mango
About Me
I started in property management after graduating from Virginia Tech, then made a career pivot into UX. Since then, I’ve led and shipped critical features with Fortune 100 and 500 companies, built a venture-backed startup that raised over $5M, and led an International Airline hackathon, working with executives to solve real-world challenges. My mission is to design experiences that make a positive impact on the world.
Improving account security for 2.9 million users
2nd Largest Credit Union
A large percentage of users had weak security settings, which opened the door to fraud. I helped fix that by showing users where they were vulnerable and guiding them step-by-step to safer settings.
Capital One | Mobile App + Web
Decreased call center volume by 20%
Led design for Upcoming Transactions, showing upcoming payments, bills, or recurring transactions.
Increased mobile deposits by 30%
Capital One | Mobile App
Decreased mobile check scan fail rates by 30% by creating clearer instructions for the customer when taking a picture of their check.
Co-founded a venture-backed company that increased mobile business sales by 65%
Capital One | Mobile App
